From built-in refrigerator ice makers to standalone units, TrueFix repairs the fill valves, augers, control modules and water lines behind most ice problems.
Common problems
Tell us which one matches yours and we'll bring the right parts.
Call or text for the fastest answer
Appliance acting up? Talk to a technician now.
Before you call
Steps the manufacturers themselves tell owners to try. If something looks unsafe, stop and call us.
Read the full guideIce Maker Not Making Ice
Call a technician if you've confirmed the freezer temperature, water supply, filter and switch are all fine and still get no ice
Book a visitHow it works
Tell us the brand, model and what it's doing. We'll give you an arrival window.
The technician checks the fill valve, water line, auger motor and control module, then gives you a written quote. The $89 service fee is credited if you go ahead.
Most fixes happen on the spot from stocked parts. If a part has to be ordered, we schedule the return visit before we leave.
90-day labor warranty plus a 1-year warranty on parts we install, in writing.
Clear terms, in writing
Credited toward the repair if you approve it. You get the full written quote before any work starts.
If the same problem comes back in that window, we return at no charge.
Covers failures not caused by the customer. In writing.
How long we stand behind the work
First service with us? Take 20% off labor. Use code FIRST20. Labor only; parts, tax and the service fee are excluded. One per household or business, new customers, no stacking.
We work around your schedule with a two-hour arrival window and a text when the technician is on the way. Shoe covers on, cleanup included.
Restaurants, bars and offices depend on ice machines daily, so we prioritize commercial calls.
If it's just the ice maker module, fill valve or water line, repairing is almost always cheaper than replacing the whole refrigerator — those parts are a small fraction of a new unit's cost. Replacement only makes sense if the refrigerator itself has other serious problems.
Call or text for the fastest answer
Not sure what's wrong? We'll call you back.
Brands
Southern California's hard water is a common cause of slow-filling or clogged ice makers — if cube production has been gradually slowing rather than stopping outright, a scaled-up fill valve or filter is often the first thing worth checking.
Service areas
Coastal Los Angeles County, Orange County and Thousand Oaks. Enter your ZIP code to see whether we can usually come the same day, and where you are on the map.
196 ZIP codes across 13 areas
Same-day eligible Served, call to confirm
FAQ
Still unsure? Call or text and we'll tell you straight.
A $89 service fee, credited toward the repair if you go ahead.
In most of LA and Orange County, yes, if you call or book before early afternoon. We will tell you honestly if your area or the day is fully booked.
If it's just the ice maker module, repairing it is almost always cheaper than replacing the whole refrigerator — that part is a small fraction of a new unit's cost.
Yes, including under-counter and built-in commercial units for restaurants, bars and offices.
Several Samsung and LG refrigerator error codes point specifically to the ice maker (Samsung 8E, 14E, 33E, 39E; LG IF). See our Samsung and LG refrigerator error code pages — codes still vary by model.
Every repair is backed by our 90-day labor warranty, in writing, and parts we install carry a 1-year warranty against failures not caused by the customer.
Sí, parte de nuestro equipo habla español. Dínoslo al llamar y te atenderemos en español.
Monday to Saturday, 7 am to 5 pm. Same-day visits are often available in our core ZIP codes.
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