20% off labor on your first service. Use code FIRST20 Details

Samsung Appliance Repair

Samsung sells a full line of kitchen and laundry appliances in the US, from entry-level to high-end French-door refrigerators and front-load laundry pairs. It's one of the most common brands we service across LA and Orange County.

Error codes

Common Samsung error codes

Codes vary by model and production year. Check your owner's manual or the label inside the door for your exact model number before relying on a code meaning below.

Samsung Washers

CodeWhat it usually means
4C, 4E, nFNot filling: water not entering correctly
4C2, 4E2, CE, nF1Hot and cold supply hoses swapped
5C, 5E, SC, SE, ndNot draining
OE, 0E, OC, 0COverflow: too much water
1E, LE, 1C, LCMoisture detected where it shouldn't be, or a sensor issue
UE, Ub, U6, Ur, dcUnbalanced load
dC, dE, dE1, dE2, FL, LODoor not closed or locked
Sd, Sud, 5d, 5UdExcess suds
HC, HE, HE1, HrHeater malfunction
tE, tE1, tCTemperature sensor error
8E, 8E1, BEVibration (MEMS) sensor error
Cb, C6Calibration mode (not a fault)
CLChild lock on (not a fault)

Source: Samsung support · Read the full guide: Samsung Washer Error Codes: What Each One Means and What to Do

Samsung Dryers

CodeWhat it usually means
HC, hE, HC4Dryer getting too hot. Often linked to restricted venting
HC2Gas ignition error (gas models)
tS, t5, tC, tO, tE, tE3Temperature or temperature-sensor issue
dC, dE, dF, doDoor latch or door sensor issue
9C1, 9E, 2E, 9E1Abnormal supply voltage
3CMotor error
oDDry-time error
bE, bE2, 6E, 6E2Jammed button
Clg, C9, C8, CtVent Blockage test result: vent restricted

Source: Samsung support · Read the full guide: Samsung Dryer Error Codes: HE/HC, tS, dC and Vent Blockage Results

Samsung Refrigerators

CodeWhat it usually means
21EFreezer fan error (fan frozen or motor failure)
22E, 22CFridge fan error, often after the door was left open
5EFridge defrost sensor error
8EIce maker (freezer) sensor error
14EIce maker sensor error
33EIce pipe heater error
39E, 39CIce maker function error
40E, 40CIce room fan error
83ECompressor abnormal current
84CCompressor lock
85ECompressor under-voltage (brown-out)
86ECompressor over-voltage (power surge)
OF OF, O FFCooling Off / demo mode: not a fault

Source: Samsung support · Read the full guide: Samsung Refrigerator Error Codes: 22E, 33E, 39E, 40E, 83E and More

Known issue: French-door ice makers

Some Samsung French-door refrigerators have had reported issues with ice buildup in the ice compartment, frozen ice buckets, water leaking under the crisper drawers, and fan noise. Samsung issued service bulletins covering roughly 60 French-door models in 2015 and 2017. A related class action was dismissed without prejudice in December 2023 after individual settlement offers. If your Samsung fridge has these symptoms, it's a known pattern we can diagnose and repair — we don't offer legal advice on compensation.

Source: ClassAction.org

Samsung recalls we're aware of

Recall repairs and remedies go through the manufacturer, not TrueFix. We're listing these so you have the official source.

  • Slide-in electric ranges with front-mounted knobs (model prefixes NE58 and NE63, made May 2013–August 2024) were recalled by the CPSC in 2024: knobs can be turned on by accidental contact, posing a fire hazard. Samsung is offering free knob locks and covers.

    See the official CPSC notice
  • Top-load washers made 2011–2016 were recalled by the CPSC in November 2016: the lid could detach during a high-speed spin.

    See the official CPSC notice

Call or text for the fastest answer

Appliance acting up? Talk to a technician now.

  • $89 diagnostic, credited toward the repair
  • 90-day labor + 1-year parts warranty
  • 20% off labor on your first service

Warranty and repairs

If your Samsung appliance is still under its original manufacturer warranty, check your coverage and registration with Samsung directly, because some repairs may be free. Outside of that window, or for anything the manufacturer warranty doesn't cover, TrueFix backs every repair with our own 90-day labor warranty and a 1-year warranty on the parts we install, in writing.

  • $89Diagnostic visit, Credited toward the repair
  • 90 daysLabor warranty
  • 1 yearWarranty on parts we install
  • Read the warranty

FAQ

Questions people ask before booking.

Still unsure? Call or text and we'll tell you straight.

(424) 296-8985

Is TrueFix an authorized Samsung repair service?

No — TrueFix is an independent repair company and is not affiliated with, authorized, sponsored or endorsed by Samsung. We service Samsung appliances using our own tools, training and parts sourcing.

Will repairing my Samsung appliance myself void the warranty?

If your appliance is still under its original Samsung warranty, check the terms with Samsung directly before any independent repair — using a non-authorized technician can affect manufacturer warranty coverage on some models. Outside that window, an independent repair is the normal path.

Do you carry Samsung parts on the truck?

Our vans stock the parts we see fail most often across the brands we service most, Samsung included. If your repair needs a less common part, we'll tell you during the diagnosis and schedule the return visit as soon as it arrives.

What if my Samsung appliance is showing an error code not listed on this page?

Error codes vary by model and production year, and we can't list every one. Tell us the code and your model number when you call or book, and the technician will confirm what it means for your specific unit.

All questions

Call me back

Book a Samsung repair

Fastest is a call or text. Prefer a form? Send it and we'll call you back within the hour during business hours.

  • Service fee credited toward the repair
  • 90-day labor + 1-year parts warranty
  • Emergency service available
  • 20% off labor on your first service

Call me back

Pick the appliance and leave your number. We call you back within the hour during business hours.

What needs fixing?

Home

Commercial

We check coverage as you type.

Have a promo code?

  • No payment now
  • Mon–Sat, 7 am–5 pm

Prefer to talk? Call or text us.

TrueFix is an independent appliance repair company and is not affiliated with, authorized, sponsored or endorsed by Samsung.