Labor: 90 days
If the same problem the technician repaired comes back within 90 days of the visit, we'll return and fix it again at no additional labor charge. This covers the specific repair performed, not unrelated issues that come up separately.
Our warranty
Every repair TrueFix completes is backed by a 90-day labor warranty, and the parts we install carry a 1-year warranty, in writing. No fine print to hunt for.
How long we stand behind the work
90days
Labor warranty
1year
Warranty on parts we install
What's covered
In writing, on every repair
Two warranties start with the repair visit: one for our labor, one for the parts we install.
Parts: 1 year
When we replace a part, the newly installed part is covered for 1 year against failures that aren't caused by the customer. If it fails in that time, we deal with it under warranty. Call us and we'll explain exactly what applies to your repair.
What's not covered
Failures caused by the customer, such as misuse or damage, aren't covered. A new, unrelated problem with the appliance, or a different part failing, is a separate issue. It isn't covered under the original repair's warranty, though we're glad to diagnose it and give you a written quote as a new visit.
How it works
How to make a warranty claim
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Call or text
Tell us the original repair date and what's happening now.
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We confirm coverage
We'll check it's the same repair or part, within the warranty window.
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We schedule a return visit
Covered repairs are handled under warranty.
Call or text for the fastest answer
Appliance acting up? Talk to a technician now.
- $89 diagnostic, credited toward the repair
- 90-day labor + 1-year parts warranty
- 20% off labor on your first service
Call me back
Need a repair?
Fastest is a call or text. Prefer a form? Send it and we'll call you back within the hour during business hours.
- Service fee credited toward the repair
- 90-day labor + 1-year parts warranty
- Emergency service available
- 20% off labor on your first service
FAQ
Questions people ask before booking.
Still unsure? Call or text and we'll tell you straight.
What does your warranty cover?
Every repair carries a 90-day labor warranty, in writing. Parts we install carry a 1-year warranty against failures not caused by the customer. See our full warranty page for exactly what's covered.
What if my appliance is still under the manufacturer's warranty?
Start with the manufacturer if your appliance is still within its original warranty window, since the repair may be free. We're a good option once that coverage has run out, or for anything it doesn't cover.
Do you carry parts on the truck, or do you have to order them?
Our vans stock the parts we see fail most often. If your repair needs a less common part, we'll tell you during diagnosis and schedule the return visit as soon as it arrives.